At a time of industrial design when “[o]ne designer memorably dubbed these bad designs a form of ‘do-it-yourself murder’” (What Can a Body Do?, p. 77), Victor Papanek pointed out the value in considering who was supposed to use a product rather than focusing on who designed it.
To help ensure public safety, designers must adhere to a strict set of standards when building consumer products like chairs.
(Quoted in What Can a Body Do?, p. 89)
“The design process ‘has to start with end users’”
(quoted in What Can a Body Do?, p. 86)